Tiana & Co.
ToolsSample reportPricingGuidesFeedbackAboutStart a check
Start a check
ToolsSample reportPricingGuidesFeedbackAbout
Tiana & Co.
ToolsSample reportPricingGuidesFeedbackAboutStart a check
Start a check
ToolsSample reportPricingGuidesFeedbackAbout
Home/Guides
Marketplace compliance request
Listed on Amazon's Service Provider Network

Walmart asked for my CPC or GCC — what does the request mean?

In one line

For a children's product, Walmart wants a Children's Product Certificate (CPC) and a test report from a third-party lab. Have both before you list. When Walmart asks, you upload them in Seller Center under Health and Compliance, then Item compliance.

I don't have a certificate yet

Find out which one your product needs — no product code.

Check which certificate you need — free →
I already have a CPC

Rejected, or not sent in yet — see what the reviewer checks.

Check the CPC I already have — free →

Walmart asked for a CPC or GCC? Watch why it's the same document TikTok Shop and Etsy ask for, in 34 seconds.

The certificate shown is a fictional example; the result page is the real, free tool. Watch on YouTube →

What does the CPC have to show?

Walmart wants it in English, from the maker or the U.S. importer, with all seven elements CPSC requires. Those include the product it covers, each safety rule it's certified to, and the lab that tested it.

And the test report?

A third-party test report from a CPSC-accepted lab, in English, uploaded as its own file. Walmart's policy states no age limit for the report. That's different from TikTok Shop, which wants it issued in the last 365 days, and from Amazon, which wants the last 12 months for toys.

When does Walmart ask, and how long does review take?

Walmart lets you list a children's product only when both back it, and you upload them when it asks. Review can take up to two weeks.

Say you sell a plush toy on Walmart. You hold its CPC and the lab's report before the listing goes up. When the request comes, both go up as separate files under Item compliance, and the answer can take up to two weeks.

Is an email from Bureau Veritas or SGS real?

It can be. Walmart runs a compliance audit program through these two outside firms, and they contact sellers directly for a product's CPC or GCC. If the documents don't come, the item can be removed from Walmart.com.

Why would a certificate come back?

For the same reasons as anywhere: it names a different product, it leaves out a safety rule, the lab isn't CPSC-accepted, the importer isn't the one certifying, or the age on the certificate, the listing and the label don't agree. The guide on why a marketplace rejects a CPC goes through each one.

Is this the same as CPSC eFiling?

No. eFiling sends the certificate's data to customs when the goods enter the U.S., through the importer or its customs broker. A Walmart request comes later, once the goods are here and the listing is live. Both use the same certificate; one doesn't replace the other.

Get it tested: QIMAPartner — Children's product testing (CPSIA) at ISO 17025-accredited labs.

Partner link: Tiana & Co. may earn a commission, at no extra cost. Not an endorsement or proof of CPSC acceptance for each rule — check that on CPSC's lab search. CPSC lab search ↗

See a real one: QIMA's sample CPSIA test reportPartnerPartner page · email required to download

Next step

The free CPC check reads the certificate, the test report and the invoice and shows the five things a reviewer checks across them — whether the product matches, who is named as certifier, which lab tested it, whether the age grades agree, and whether the documents line up — each cited to the CPSC rule.

I don't have a certificate yet

Find out which one your product needs — no product code.

Check which certificate you need — free →
I already have a CPC

Rejected, or not sent in yet — see what the reviewer checks.

Check the CPC I already have — free →

The plan lists what the law and Walmart ask for your product, step by step, with a source for each line. It's free, with no signup.

See the plan for your product →
When this changes

Tell me when the rules on this page change

The rules on this page do change — an eFiling date, a list, a threshold. Leave an email and a short note goes out if one does: a few a year at most, one click to stop, and the address is used for nothing else. A summary of the guide and a link arrive now, as confirmation.

Just want a copy? . How the address is handled is in the privacy policy.

Related

  • How old can my CPC and test report be for TikTok Shop?
  • Why did Amazon reject my CPC certificate?
  • What is a Children's Product Certificate (CPC)?
  • CPC vs GCC — which certificate does my product need?
  • CPSC-accepted lab vs. any accredited lab — what's the difference?
  • How to read a third-party test report for a CPC
  • Does CPSC issue certificates? Who actually issues a CPC

Sources

  • CPSC — Children's Product Certificate · read 2026-10-07
  • CPSC — Children's Product Certificate (CPC) FAQ · read 2026-10-07
  • eCFR — 16 CFR Part 1200 (Definition of Children's Product) · read 2026-09-01
  • eCFR — 16 CFR 1110.7, Who must certify finished products (current text) · read 2026-10-07

Marketplace policy referenced

  • Walmart Marketplace Learn — Prohibited Product Policy: Children's Products (updated 10 Dec 2025) · read 2026-10-28
  • Walmart Marketplace — Seller Digest (compliance audit program: Bureau Veritas / SGS) · read 2026-10-28
  • TikTok Shop Academy — Toys and Hobby Products Requirements (dated 1 Sep 2026) · read 2026-10-28
  • Amazon Seller Central — Children's toys (U.S.) · read 2026-10-28

Information current as of 2026-10-31.

Legal Disclaimer+

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

Legal Disclaimer

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

TrustQuality and accuracyHow data is handledOfficial lists and latest updates
For professionalsFor customs brokersFor trade attorneysFor agenciesFree checks in ChatGPT or Claude
HelpFAQPrepared with you (booked help)support@tiana-co.com
LegalTermsPrivacyRefunds
Listed on Amazon's Service Provider Network

© 2026 Tiana & Co. LLC · Import Intelligence for small importers · Not a licensed customs broker. Not legal advice. Sources and retrieval dates are shown with each result.