Tiana & Co.
ToolsSample reportPricingGuidesFeedbackAboutStart a check
Start a check
ToolsSample reportPricingGuidesFeedbackAbout
Tiana & Co.
ToolsSample reportPricingGuidesFeedbackAboutStart a check
Start a check
ToolsSample reportPricingGuidesFeedbackAbout
Home/Guides
CPSC certificate
Listed on Amazon's Service Provider Network

Why did Amazon reject my CPC certificate?

In one line

Usually it's not that you have no CPC, but that yours falls short. A CPC has to name the exact product, list each safety rule, come from the importer, and rest on testing by a CPSC-accepted lab. A gap in any of those, or a mismatch with your listing or invoice, can get it rejected by a marketplace like Amazon or by CBP at entry.

Have the CPC that came back? See the five things the reviewer looks at — free.

Check the CPC I already have — free →

Watch the five reasons a CPC gets sent back, and the free check that reads the certificate, test report and invoice.

The certificate shown is a fictional example; the reviewer board is the real, free tool. Watch on YouTube →

Isn't having a CPC enough?

No. A Children's Product Certificate isn't a general pass. Since July 8, 2026, the federal rule lists seven things every certificate must carry, among them the exact product with a unique identifier, each children's safety rule it's certified to, and where and when it was tested, including the lab.

A CPC that's vague or silent on any of them falls short, even if your supplier made it in good faith. So a rejection usually means the CPC you have doesn't do what a CPC must do.

Does the CPC name the exact product you're selling?

It has to. The rule asks for a unique identifier, like a model number or SKU, plus enough description to match the product to the certificate. A CPC written for a supplier's internal name, an old model or a whole product family may not clearly cover the item in your listing.

Amazon adds its own rule: if an ASIN is on the certificate, it must match the listed ASIN exactly, and it outranks every other identifier. Say your CPC has the right model number but the ASIN of an older listing. It gets sent back anyway.

Why doesn't the supplier's own certificate count?

Because for imported goods, the importer certifies, not CPSC and not the supplier. A supplier's CPC counts only if the supplier is also the importer. Amazon says the importer can be a U.S. or a foreign company, but Amazon itself can never be listed as importer, record holder or any other responsible party. The usual fix is a CPC reissued in the importer's name.

Was the testing done by a CPSC-accepted lab?

It has to be. A children's product can't be certified on the maker's own testing, and the CPC must name the lab. A report from a lab that isn't on CPSC's accepted list doesn't support a CPC, even if the lab is real and good at its job.

Do the ages match across the CPC and the listing?

They need to. A children's product is one designed or meant mainly for children 12 or younger. Your label isn't the only thing that decides it: CPSC also weighs the packaging and ads, whether people commonly see it as a child's product, and its own age guidelines. So a product you don't sell for kids can still need a CPC.

If the CPC says one age range and the listing or box says another, that gap alone can be enough for a rejection.

Do your other documents match the certificate?

A CPC can be correct on its own and still fail next to the rest. The certificate, the test report, the invoice and the label should all describe the same product the same way. Amazon, for one, may ask for an affidavit (a signed statement) from whoever ordered the test when the test report's make and model don't match your listing, for example after a rebrand.

The free document check compares the certificate's model or SKU and its certifier with the invoice, and flags the mismatches.

Get it tested: QIMAPartner — Children's product testing (CPSIA) at ISO 17025-accredited labs.

Partner link: Tiana & Co. may earn a commission, at no extra cost. Not an endorsement or proof of CPSC acceptance for each rule — check that on CPSC's lab search. CPSC lab search ↗

See a real one: QIMA's sample CPSIA test reportPartnerPartner page · email required to download

Next step

Have the CPC that came back? See the five things the reviewer looks at — free.

Check the CPC I already have — free →

Not sure the product is a children's product at all, or which CPSC rules reach it? The free certificate check works that out from the product's attributes and cites the rule for each. Check which certificate you need — free →

The plan lists what the law and Amazon ask for your product, step by step, with a source for each line. It's free, with no signup.

See the plan for your product →
When this changes

Tell me when the rules on this page change

The rules on this page do change — an eFiling date, a list, a threshold. Leave an email and a short note goes out if one does: a few a year at most, one click to stop, and the address is used for nothing else. A summary of the guide and a link arrive now, as confirmation.

Just want a copy? . How the address is handled is in the privacy policy.

Related

  • How to read a third-party test report for a CPC
  • Does CPSC issue certificates? Who actually issues a CPC
  • What is a Children's Product Certificate (CPC)?
  • CPC vs GCC — which certificate does my product need?
  • What is a GCC certificate? (General Certificate of Conformity)
  • CPSC vs FCC: which certificate does my product need?
  • What documents does my customs broker need?
  • CPSC-accepted lab vs. any accredited lab — what's the difference?
  • Does my product need a CPSC tracking label?
  • Walmart asked for my CPC or GCC — what does the request mean?
  • TikTok Shop asked for compliance documents — which certificate does my product need?
  • Does a handmade children's product on Etsy need a CPC?

See also

  • Can I sell toys on Amazon, and what do I need?

Related product pages

  • Do baby toys need a CPC certificate?
  • Does kids' clothing need a CPC certificate?
  • Does children's furniture need a CPC?

Sources

  • CPSC — Children's Product Certificate · read 2026-10-20
  • CPSC — Children's Product Certificate (CPC) FAQ · read 2026-10-20
  • eCFR — 16 CFR 1200.2, Definition of children's product (the four factors) (current text, read via the eCFR versioner) · read 2026-10-20
  • eCFR — 16 CFR 1110.7, Who must certify finished products (current text) · read 2026-10-20
  • eCFR — 16 CFR 1110.11, Certificate content (current text, read via the eCFR versioner; the seven items in force since 2026-07-08: the product with a unique identifier and description, each rule, the certifier, the records contact, where and when made, where and when tested including each lab, the attestation) · read 2026-10-20

Marketplace policy referenced

  • Amazon Seller Central — Children's Product Certificate (CPC) policy (ASIN on the CPC must match exactly and takes precedence; importer domestic or foreign; Amazon never a responsible party) · read 2026-10-20
  • Amazon Seller Central — Product compliance documentation (CPC, GCC and test-report requirements; an affidavit when the test report's make and model don't match the listing) · read 2026-10-20

Information current as of 2026-10-31.

Legal Disclaimer+

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

Legal Disclaimer

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

TrustQuality and accuracyHow data is handledOfficial lists and latest updates
For professionalsFor customs brokersFor trade attorneysFor agenciesFree checks in ChatGPT or Claude
HelpFAQPrepared with you (booked help)support@tiana-co.com
LegalTermsPrivacyRefunds
Listed on Amazon's Service Provider Network

© 2026 Tiana & Co. LLC · Import Intelligence for small importers · Not a licensed customs broker. Not legal advice. Sources and retrieval dates are shown with each result.