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CPSC certificate

Who should I contact to get a CPC for Amazon?

In one line

Start with yourself: if you import the goods, you write and sign the CPC. Then the supplier for samples and details, a CPSC-accepted lab for the testing, a customs broker for the border, and the marketplace's own support for the review.

Check which certificate you need — free →

Supplier sent a CPC in its own name? Watch how the certificate ends up in the importer's name, in 34 seconds.

Real footage of the live tool; the certificate and board shown are a fictional example. Watch on YouTube →

Who actually writes the CPC?

The importer. Not CPSC, which doesn't issue certificates, and not Amazon, which won't accept its own name on one. For a product made in the U.S., the maker signs it.

A certificate your supplier made in its own name only counts if the supplier is also the importer.

What do you ask the supplier for?

Three things: when and where the product was made (the CPC needs both), samples that match what you will sell, and any test reports they already have.

Check an old report before you use it: which lab, what date, and is it your model? For toys, Amazon wants a report from the last 12 months. CPSC also warns about "golden samples": a perfect sample sent to the lab while the goods that ship use different materials.

How do you find the right lab?

Search CPSC's public list of accepted labs by the test you need. Labs are approved test by test, so one product may need two labs.

CPSC suggests getting two or three itemized quotes and asking about each test: is it required by law, or only recommended?

For toys and other products Amazon flags, the lab also has to be on Amazon's approved list, or one of those firms has to check the report. The list is in Account Health.

Do you need a customs broker for this?

Not for the certificate, but yes for the border. A broker is licensed by CBP to handle customs for other people. Since July 8, 2026, the certificate's data goes in electronically with the customs entry, and CPSC says the broker may carry that duty or name who is responsible. So ask the broker about the entry, and the lab about the test.

Who do you contact at Amazon?

Account Health. That is where documents go in and appeals are made, and Amazon's staff guide points to the contact button on that page.

Testing firm not replying? Its contact details are on the same page. Product flagged as a toy by mistake? Appeal it; Amazon's guide says to allow 1 to 3 business days. Stuck for weeks? Amazon moderators on the Seller Forums have stepped in when sellers posted the case ID.

Can you ask CPSC directly?

Yes. CPSC's Small Business Ombudsman helps small sellers understand the rules and sort out problems with the agency, through a contact form on CPSC's site. It won't write or approve your certificate; nobody at CPSC does.

Next step

Before calling a lab, know what to ask it for. The free certificate check shows whether the product needs a CPC, a GCC, or neither, and which CPSC rules reach it, with the rule cited for each: a list to hold against a lab's quote.

Check which certificate you need — free →

Already holding a certificate and a test report from the supplier? The free CPC Readiness Check shows the five things a reviewer checks across the certificate, the test report and the invoice, each cited to the rule. Open the free CPC Readiness Check →

When this changes

Tell me when the rules on this page change

The rules on this page do change — an eFiling date, a list, a threshold. Leave an email and a short note goes out if one does: a few a year at most, one click to stop, and the address is used for nothing else. A summary of the guide and a link arrive now, as confirmation.

Just want a copy? . How the address is handled is in the privacy policy.

Related

  • How long does it take to get a CPC, and for Amazon to approve it?
  • What does Amazon look at besides the CPC?
  • Does CPSC issue certificates? Who actually issues a CPC
  • CPSC-accepted lab vs. any accredited lab — what's the difference?
  • What documents does my customs broker need?
  • What is the CPSC eFiling requirement?

Sources

  • eCFR — 16 CFR 1110.7, Who must certify finished products (current text) · read 2026-09-26
  • eCFR — 16 CFR 1110.11, Certificate content (current text) · read 2026-09-26
  • eCFR — 16 CFR 1110.13, Certificate availability (current text) · read 2026-09-26
  • eCFR — 16 CFR 1107.20, Testing to support certification: general requirements · read 2026-09-26
  • CPSC — Small Business Guide: Selecting a Third Party Laboratory for Testing Children's Products · read 2026-09-26
  • CPSC — List of CPSC-Accepted Testing Laboratories · read 2026-09-26
  • CPSC — eFiling resources for brokers · read 2026-09-26
  • CPSC — Small Business Resources (Small Business Ombudsman) · read 2026-09-26
  • CBP — Customs Brokers · read 2026-09-26

Marketplace policy referenced

  • Amazon Seller Central — Children's Product Certificate (CPC) · read 2026-09-26
  • Amazon Seller Central — Direct product validation: third-party testing, inspection, and certification services · read 2026-09-26
  • Amazon Seller Central — Children's toys (U.S.) · read 2026-09-26
  • Amazon Seller Forums — Amazon staff guide to direct validation, part 3 (appeals) · read 2026-09-26
  • Amazon Seller Forums — Amazon staff guide to direct validation, part 4 (FAQs and contacts) · read 2026-09-26
  • Amazon Seller Forums — Amazon moderator escalates a stalled CPC review (2026) · read 2026-09-26

Information current as of 2026-09-26.

Legal Disclaimer+

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

Legal Disclaimer

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

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© 2026 Tiana & Co. LLC · Import Intelligence for small importers · Not a licensed customs broker. Not legal advice. Sources and retrieval dates are shown with each result.