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Marketplace notice

Amazon asked me to “submit compliance documents” for a children's product — what does it want?

In one line

It means Amazon wants proof your children's product is safe before it keeps the listing up. For a children's product, that's usually three things: a Children's Product Certificate (CPC), a test report from a CPSC-accepted lab, and photos of the labels and warnings. Miss the due date and Amazon may remove the listing.

Open the free CPC Readiness Check →

Will your supplier's CPC work? Watch how the certificate ends up in the importer's name, in 34 seconds.

Real footage of the live tool; the certificate and board shown are a fictional example. Watch on YouTube →

What does the email say?

Sellers have posted it on Amazon's forums for years. It says you have listed products that “require you to submit compliance documents,” lists each product with a due date, and warns that Amazon “may remove the affected listings.”

The same request shows in Seller Central, on your Account Health page. If an email looks odd, check there instead of clicking its link.

What exactly does Amazon want?

Next to each item, Amazon shows a short note. An Amazon moderator posted them in November 2024:

Photos that show the safety information, the tracking label and any warnings. A CPC that follows the federal rules. And a test report from a CPSC-accepted lab, with photos of the tested product and its box that match your listing.

Selling toys? Toys follow a different path since September 2025: a testing company Amazon approves checks them, and you don't upload the papers.

What does a good CPC show?

The product, with a model number, SKU or UPC. Each safety rule it meets. Who certifies it, with an address, email and phone. Who keeps the test records. When and where it was made and tested, and which lab tested it.

Amazon adds a few of its own: an ASIN on the CPC has to match your listing exactly, and the files have to be in English and not editable, like a PDF.

Supplier sent you a CPC? Will it work?

Maybe not. For an imported product, the importer is the one who certifies. A CPC your supplier made out in its own name doesn't name the importer, so it may not meet the rule. Check that line first.

Why do the photos matter so much?

They're how a reviewer ties your papers to your listing. The product on the test report has to look like the one you sell, and the age on the report has to agree with the age on the listing.

The tracking label counts too: the maker's name, where and when it was made, and a batch number, printed on the product and the box. Amazon doesn't accept a paper sticker.

Not for children? Can you appeal?

Yes. In Account Health, open the request, choose Appeal requirement and explain why. An “adult” label alone doesn't decide it: federal law also looks at how the product is sold and who buyers think it's for. Amazon decides the appeal.

How long does the review take?

An Amazon moderator said 10 to 15 business days (January 2025). That's one moderator's figure, not a promise. The due date on your request is the one that counts.

Next step

Before you upload, see what a reviewer will see. The free CPC Readiness Check reads your certificate, test report and invoice and flags where they don't match, each cited to the rule. It isn't affiliated with Amazon and can't promise a result. Check yours — free.

Open the free CPC Readiness Check →

Not sure the product is a children's product at all, or which CPSC rules reach it? The free certificate check works that out from the product's details and cites each rule. Check which certificate you need — free →

When this changes

Tell me when the rules on this page change

The rules on this page do change — an eFiling date, a list, a threshold. Leave an email and a short note goes out if one does: a few a year at most, one click to stop, and the address is used for nothing else. A summary of the guide and a link arrive now, as confirmation.

Just want a copy? . How the address is handled is in the privacy policy.

Related

  • Amazon wants “annual testing or document verification” for my toy — what does it mean?
  • What does Amazon look at besides the CPC?
  • Who should I contact to get a CPC for Amazon?
  • Why did Amazon reject my CPC certificate?
  • What is a Children's Product Certificate (CPC)?
  • Does CPSC issue certificates? Who actually issues a CPC
  • Does my product need a CPSC tracking label?
  • How to read a third-party test report for a CPC
  • CPSC-accepted lab vs. any accredited lab — what's the difference?

Sources

  • eCFR — 16 CFR 1110.11, Certificate content (current text as of 2026-09-24) · read 2026-09-26
  • eCFR — 16 CFR 1110.7, Who must certify finished products (current text as of 2026-09-24) · read 2026-09-26
  • eCFR — 16 CFR 1200.2, Definition of children's product (current text as of 2026-09-24) · read 2026-09-26
  • CPSC — Tracking Label Business Guidance · read 2026-09-26

Marketplace policy referenced

  • Amazon Seller Central — Product compliance documentation · read 2026-09-26
  • Amazon Seller Central — Children's Product Certificate (CPC) · read 2026-09-26
  • Amazon Seller Central — Submit compliance information or an appeal · read 2026-09-26
  • Amazon Seller Forums — seller quoting the request email and its children's-product document list (February 15, 2022) · read 2026-09-26
  • Amazon Seller Forums — seller quoting the request email; Amazon staff on checking an email (June 20, 2023) · read 2026-09-26
  • Amazon Seller Forums — seller quoting the request email (June 6, 2024) · read 2026-09-26
  • Amazon Seller Forums — Amazon staff quoting the per-document requirements (November 1, 2024) · read 2026-09-26
  • Amazon Seller Forums — Amazon staff: 10 to 15 business days to review (January 24, 2025) · read 2026-09-26

Information current as of 2026-09-26.

Legal Disclaimer+

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

Legal Disclaimer

This report is an automated, informational screening tool only. Tiana & Co. is not a licensed customs broker and does not conduct customs business. This report does not constitute legal advice, a compliance determination, or a certification of admissibility for any supplier, product, or shipment.

Verdicts in this report are produced by deterministic code, not by a language model. The explanatory paragraph accompanying each check is model-generated and checked against the cited sources before delivery. No part of this report is reviewed by a person before it is issued, so every material finding and citation should be confirmed against the underlying government source before it is relied on.

This report reflects data available as of the report date. The OFAC SDN and Consolidated lists, the other U.S. Consolidated Screening List constituents, the UFLPA Entity List, CBP withhold release orders, CPSC's eFiling list, and regulatory guidance are updated frequently and without prior notice. Users should re-screen periodically and consult qualified counsel for compliance decisions.

Name-similarity results do not establish or rule out the identity of any company. Where multiple similarly named records exist, none should be treated as confirmed without independent verification against the primary government source.

This tool is not affiliated with, endorsed by, or a substitute for U.S. Customs and Border Protection, the U.S. Department of the Treasury, the Consumer Product Safety Commission, or any other government agency. No warranty is made as to the accuracy, completeness, or currency of any finding.

Use of this report for import, procurement, sanctions-compliance, or investment decisions is at the user's own risk. Anyone with compliance obligations under UFLPA, OFAC, or CPSC regulations should consult qualified legal counsel before making a transactional decision.

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© 2026 Tiana & Co. LLC · Import Intelligence for small importers · Not a licensed customs broker. Not legal advice. Sources and retrieval dates are shown with each result.